Neal did an excellent job explaining the process upfront from start to finish. He and Pam provided me weekly updates through phone calls and emails as needed. After three months working with Chase bank I gave up and contacted this company. They were able to complete my mortgage refinancing in less than four weeks! After purchasing two homes in the past 20 years, I can easily say that i had the best customer service experience in regards to mortgage refinancing from this company.
— Bill K., Northbrook
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Read Our Google Reviews
Elaine Santucci
22:17 16 Sep 19
Herb is amazing to work with. He’s so knowledgeable and on top of things and excellent at advocating for his customers! Looking forward to working with him again!
mike kadlec
13:17 30 Aug 19
Herb and Amy are fantastic and absolutely exceeded my expectations. They were knowledgeable, responsive, and a pleasure to work with. I would refer them to anybody that is looking to purchase or refinance. It took us 3 years to find our final house but never once over that long process did the quality of their service drop. Buying a house and dealing with everything involved can become overwhelming at times, but not with Herb and Amy, they are the best! I highly recommend them, you won't be disappointed.
Cindy Gonzalez
09:13 29 Aug 19
They have a very nice staff, and very helpful . I liked working with them and would do it again.
Jimmer G
08:07 28 Aug 19
Herb and his team jumped through hoops for me. I feel like that they went way above and beyond. They are the best group of people I have every worked with. A special thanks to Pam and Herb.
mindi newman
19:42 22 Aug 19
Herb is extremely knowledgeable and will assist you in any way he can. I recommend 1st Eagle Mortgage.
Lauren gonzalez
22:27 25 Jul 19
Herb and Pam are 2 of the most wonderful people to work with! Both very professional, polite, knowledgable, and always there to answer my emails and questions no matter the time of day. We purchased our home with them and also did a refinance and both times were beyond pleased with their service, dedication, and excellent rates. I couldnt imagine ever going through anyone else. I highly recommend 1st Eagle! Thanks Herb and Pam
Adam Lucer
17:55 01 Jul 19
Herb and his team were just amazing to work with. Herb took time to understand my situation and explained all my questions. He provided me with multiple options. Pam deserves a medal for her work! She really is on top of things. She guided me through the process showing "light at the end of the tunnel". It was my 3rd time getting the mortgage and best experience so far. I definitely recommend 1st Eagle and will be going back for future mortgage needs.
PAUL COHEN
19:37 10 Jun 19
From the start Herb and Amy were on top of things and made the complicated application process easy.
Denise Ambre
04:19 02 Nov 18
Herb is the best! He guided me through this whole process and got me the mortgage I needed!! I would recommend him to anyone!
Carol Gayden
20:24 07 Sep 18
So overwhelmed with happiness can hardly write this review. Dennis and Pam - Thank you so much - we couldn't have done it without you!!!
Edward Gonzalez
13:55 17 May 18
The team at 1st Eagle Mortgage were incredible. Herb was outstanding in taking the time to explain all the details of the loan process and answering all of our questions along the way. We were first time home buyers so this was a new process for us so there were a lot of questions. Herb was patient and made us feel comfortable every step of the way.
His staff were equally as impressive. Pam who was our loan processor was very prompt and work tirelessly to get our loan processed in less than 30 days (we had a quick close). When we got up in the morning for work, we already had an email from Pam. On Saturday mornings, we had an email from Pam. She worked really hard and because of her quick processing, we were able to close in time with a couple days to spare.
Overall, 1st Eagle Mortgage were incredible and so glad that we went with them instead of a bigger bank. We got a great rate and had easy communication with them. Highly recommended!
A_Windy_City G
00:12 08 May 18
I'm so glad I called 1st Eagle Mortgage for my Standard 203K Mortgage Loan, Herb and Pam was Great throughout the entire loan process, After getting the runaround from another lender, I called 1st Eagle Mortgage, Herb Levine told me to send over some Docs, he looked them over and told me he could get the deal done, and true enough he did, Pam, the Loan Processor ROCKS, she's very knowledgeable and know the Mortgage Process, I'm so Glad I called because I didn't want to miss the Multi-Unit property my family and I had our hearts set on half a block away from Lake Michigan. 1st Eagle stepped in and got the deal done in a very timely fashion, If you're looking to get a mortgage loan, and don't want your valuable time wasted, trust me when I tell you, you should give 1st Eagle a call and save yourself a lot of time and frustration, They got me a great Mortgage rate with a minimal down Payment. Thanks Herb and Pam, I truly appreciate everything you've done.
Sincerely,
George B.
Mike W
14:27 14 Mar 18
Herb and Pam were great! They were able to secure the loan by the due date, and the communication was superb. Herb did what he said. They could explain loan concepts in a simple and precise way.
keri pearson
17:11 19 Jul 17
Herb and the 1st Eagle Mortgage team were amazing to work with. Being my first home purchase left me feeling very insecure throughout the process. Herb and his team took the time to answer every question my wife and I had and to make sure that we were left feeling reassured that they had things handled. The result was 1st Eagle Mortgage was able to look me into the absolute possible best rate that was available. Even aside from securing incredible financing, Herb also was great about giving us guidance and protection on things we should look out for within a new home purchase. We are very thankful for Herb and the 1st Eagle Mortgage team and would highly recommend them to anyone buying a home.
trh1867
19:17 13 Apr 17
I don't know if I can thank Herb Levin and his staff enough for all the help they provided during our mortgage process. Any questions or concerns we had were handled promptly and courteously. The closing was done at our home on time with zero problems. No stress, no hidden fees, no problems. Doesn't get any better!!
Tom Heston
Harry McCann
18:20 24 Dec 13
I recently purchased a home and the team from Eagle could not have been more accommodating in helping me secure a loan. I would recommend without reservation First Eagle Mortgage. They will make the process as simplified as possible and if you have a problem you will always be able to contact someone at Eagle who will immediately respond to your concerns.
Wayne Karlins
17:08 24 Dec 13
[1st Eagle Mortgage] Is my go to mortgage company. They speak my language, which is not mortgage lingo.The service that I received from 1st Eagle was great!
Julie Yusim
17:07 23 Dec 13
I have been very impressed with 1st Eagle Mortgage's customer service - they are very thorough and explain things very well.
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