What People Say About Us
We work very hard for our customers because nothing pleases us more than helping our clients achieve the dream of affordable home ownership. We want to add you to our list of very satisfied customers.
Read what others have said about working with us:
It’s the perfect time to say “thank you for everything.” I can’t believe how seamless everything was! Thank you, Pam!
Pam, I can’t tell you how much I appreciate what you did for me. By no stretch of the imagination do I believe that this was easy. From the time I first contacted you until now you have done nothing but make it happen. You are wonderful and I will continually pray for your success. Thank you for everything that you’ve done for me.
I sent an email thanking my real estate agent the other day. Everyone she recommended to me has been so incredibly helpful, and I’d put you at the top of that list, Pam. You made the process super easy, and I can’t believe how quick you always got back to me!
Casey and I just wanted to extend a big thank you to everyone involved with helping us get this house! We absolutely love it, and were really blown away at how hard everyone worked to get us to close so quickly. Thank you!!!
Matt & Casey
Diane Forsythe did a wonderful job! In our case, time was of the essence and she did whatever she had to do to move things along fast! I think every person who was involved in this would have to agree Diane was wonderful. As a matter of fact, everybody complimented her. We will recommend her to everybody we know who is purchasing or refinancing. Thanks so much, Diane. You are the Best!
Steve & Sue
Diane – You were very knowledgeable, and good under short notice.
Melissa & Erik
Diane – I can’t imagine having done this without your help. You helped us over some pretty rough hurdles. Many, many thanks!
Sue & Rich
Herb was so very patient with me and extremely knowledgeable.
Herb and Amy are great and made the mortgage experience easy and without a hitch. Herb even came to the closing to make sure everything went well! Great, reliable people! Do not hesitate!
Herb and his team at 1st Eagle Mortgage made the whole mortgage experience very easy and understandable. Everyone was very prompt in responding to any questions and resolving any concerns we had during the refinance process. Knowing we had Herb and his team behind us made the whole experience pretty stress-free.
1st Eagle Mortgage provided me with the highest level of quality assistance in securing my mortgage. They were courteous and efficient throughout the process. I appreciated their professionalism and ability to “get it done”!
Herb found me the right solution for my not so standard mortgage. I would recommend them to family and friends! Thanks!
Herb and his company were fantastic to work with. They went out of their way to explain the refinance process and even drove to where we live to facilitate all the document gathering. I have refinanced before and no other company has provided the level of service 1st Eagle Mortgage has.
We thank YOU for getting this done in such a pleasant, clean process. It was a lot to accomplish, but you and Amy made it as easy as could be.
What an easy and pleasurable experience. Both Herb and Amy were wonderful to work with! Because of Herb’s extensive knowledge in the real estate business, he brought up a point that helped save us $11,000!
1st Eagle has been a pleasure to work with. We have done so on two occasions–a purchase and a refinance – and are in the midst of a third transaction. Their communications of expectations, minimization of the paper jungle as much as possible, and their timeliness…all good, very good.
Herb is great! Explained everything clearly every step of the way. Very knowledgeable.
It was a joy working with Herb and his associates. They are very helpful and go above and beyond the call of duty to help you out.
Great service from both Herb and Amy. Would recommend to anyone needing to get a quick refi at a low rate!
Great experience. 1st Eagle Mortgage helped me in quite a difficult situation. I worked with Herb and Amy and can say nothing but good things. Very helpful and responding in every matter. Very professional service.
Great overall experience with Herb and his team. I will definitely recommend and use again!
Have used 1st Eagle Mortgage for 2 mortgages and 2 refinances over the years. Top notch team in terms of service and price. Would highly recommend them.
1st Eagle provides great service and by far the best rates. I have used Herb and his team for mortgages on my home and on investment properties, and they always work hard to get the deals done. I especially value that they have smart and experienced people working there, and they are very straightforward with keeping me involved in the loan process.
Thank you for everything. You are truly partners in this transaction. It is a pleasure doing business with your firm. I can see why Bill K so highly praised you guys.
Erez | Skokie, Illinois
Neal did an excellent job explaining the process upfront from start to finish. He and Pam provided me weekly updates through phone calls and emails as needed. After three months working with Chase bank I gave up and contacted this company. They were able to complete my mortgage refinancing in less than four weeks! After purchasing two homes in the past 20 years, I can easily say that I had the best customer service experience in regards to mortgage refinancing from this company.
Bill K | Northbrook, Illinois
Working with the two of you on the process of refinancing was so professional, quick and painless, I cannot thank you enough. After 2+ years going back and forth with Chase, to no avail, I had no expectation of the efficient service provided by both of you. When I left your office after my first meeting with an expectation of an actual contract, I was skeptical to say the least because of my Chase experience. Shame on me for having so little faith!! Within a day or two, the deal was done. My most sincere thanks to two people who know their business and deliver on it.
Mary Ann | Chicago, Illinois
The service that I received from 1st Eagle was great. The process flowed smoothly all in large part to the proactive processing by Pamela Kosowski. I was able to close my loan in a fast and efficient manner.
Brian | Oak Park, Illinois
I just wanted to drop you a note to thank you very much for all of your help and patience with the purchase of my new place. You really helped making what could have been a very stressful situation almost a non-event. You are very good at what you do and are a pleasure to deal with. I’ll make sure to recommend you to anyone that I know that might be in need of a mortgage.
Joe | Chicago, Illinois
“Herb is not just a mortgage broker, he is a financial scholar. Herb will understand first your financial situation and then he will find a loan that suits your finances. Herb deals with over 60 investors. Herb Levin’s professional reputation attracts investors. I cannot compliment Herb’s professionalism enough. Herb is always available and will return your calls immediately. Herb is efficient and will always have papers completed on the due date. Herb is meticulous to detail to avoid any unwanted delay. I often refer to Herb Levin as my “missing link”. My accountant, banker, financial advisor, and husband all agree.
Roma | Winnetka, Illinois
I was in the process of combining my mortgage with my home equity loan and credit card debt. I tried to work with my lender, of whom I had been a customer for over 30 years. At first they seemed to want to work out a deal. Then it fell through. They then offered me to consolidate my credit card debt and put a lien on the house. They told me that this was the best offer they could do and that I should accept it. I was not happy with this offer. This would mean besides making my mortgage payment along with my home equity payment. I would have another payment for my credit card debt at a high interest rate (not as high as the current credit cards interest), but higher than I had wanted. I am 64 and I wanted to retire soon (my husband is retired) and this would not work. My daughter-in-law gave me Herb’s number. I called and asked him if I could consolidate my mortgage, my home equity loan and my credit card debt. I gave him the information needed and he said no problem. I was still hesitating about the loan going through since I had so many other mortgage brokers tell me the same thing. I called frequently to see if everything was on track and my calls were returned with Herb saying “don’t worry”. Moral of the story: Trust Herb and his staff. They are truly professionals and now I have a smaller payment each month with no credit card debt. Thank you from the bottom of my heart.
Greg and Barbara| Des Plaines, Illinois
…[I] just smile every evening when I walk into my very own home! You were a gem throughout the while loan process and I really appreciate it. Thanks so much for coming to the closing, it meant a lot.
Marne T. | Chicago, Illinois
Let me begin by thanking you and your staff of professionals for going that extra mile and turning our dream of buying a new home into a reality. When we started the process of looking for a home, we contacted a lender with whom my wife had a mortgage for many years. We came up with a dollar amount that both of us felt we could afford and went back to this lender for pre-approval. We were approved within hours. After finding a home and negotiating a price we went back to the lender with all the specifics. The price was well under what we had originally been approved for and within a few hours we had a letter of commitment from the lender and submitted that along with a signed contract to the seller’s agent. Deal accepted, earnest monies down, we have 45 days to close March 1st. The nightmare begins. Three weeks go by we hear nothing. I call… I’m told the mortgage is in underwriting, all is well. Another week goes by and nothing. I call, leave a voice mail, call retruned the next day. Lender needs more info. We give the lender what underwriting asked for and three days later are told to push the close date back to the 15th of March. Another three days go by; I place a couple of calls each day with no return calls. We now feel the deal slipping away. Because of the lack of response the seller wants to start showing the home again. Lender calls and starts hinting that we may have to close at the end of March. Now we start to panic. Enter Eagle Home Loans! I explain our situation to Herb. He gives us some options. We decide on one of the recommendations and within hours are approved. Next day we hire Eagle and fire previous lender. Best move we made!!! The communication was fabulous! Every phone call returned promptly! Every question answered! The bottom line is that we closed on March 15th, less than two weeks after hiring Herb. It even gets better. At the closing there was nothing but compliments from both attorneys and Chicago Title, as to how efficiently all the paper work flowed. The closing took less than an hour. BRAVO, 1st Eagle Mortgage !!! It was a pleasure working with you and we look forward to a long relationship. Sincerely yours, Michael and Andrea Matlawski
Michael and Andrea M | Frankfort, Illinois
1st Eagle (and especially Herb) was awesome to work with! Herb gave us a very thorough walk-through of what our mortgage options were and helped us choose the best one for us. He gave us a list of all documents we’d need way ahead of time so we could do our prep. I think we applied for and got the mortgage approved in record time. This was, by far, the most satisfying service I have received in this country.
Kev Tar Glenview